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Our Impact

Here is a highlight of our community impact this past year. Our staff and volunteers’ dedication and contributions allow us to provide even more comprehensive services to our clients.

381,644+

Total Clients Served Since 1988

31,644+

Clients Served (2024-25)

50+

Services & Programs

250+

Staff

14,178+

Volunteer Hours (2024-25)

263+

 Volunteers

95+

 Countries of Origin

140+

 Collaborations with
Partner Organizations

With support from our partners

Watch Other Success Stories

Fathiya J.

Fathiya J.’s arrival in Calgary from Ethiopia in 2023, was meant to be the start of a new “dream” life with her husband, who had sponsored her.

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Samira S.

For Samira S. her journey to Canada, was a journey to hope. “In Canada, I have freedom,” she says. “Everything is good here.

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Keyla Marmol

Keyla Marmol, from Venezuela, was handpicked by an oil and gas manufacturing company in 2009 to relocate to Canada.

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Maureen Juma

Maureen Juma knew her journey from Kenya to Canada would be an adventure. But she didn’t know just how much of an adventure it would be!

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Behnaz Toopchinezhad

Behnaz contacted various agencies for help and says TIES was one of the very first to respond. Among the courses TIES offered, Behnaz says EST was the closest to what she wanted to achieve for her career.

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Donnatien Zabika

Donnatien arrived in 2023 from Congo, where he had previously worked as an auto mechanic. He was referred to TIES and its one-on-one counselling service through another student.

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Viktoriia Yefymova

When Viktoriia arrived in Calgary, she wasn’t new to Canada. The Ukrainian native had already been living in another province since 2019. But it was like she was starting over.

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Anna Goglidze

When Anna arrived in Canada from Georgia, she brought with her a wealth of knowledge, a master’s degree in architecture, and years of experience as an interior designer.

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Yvo Tcholom

Like all newcomers, Yvo came to Canada in 2023 in search of a better life for her family.

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Rose Victor

Rose Victor’s first time ever stepping into a classroom was in September 2021. She had just fled South Sudan hoping for a better life in Canada and had no schooling whatsoever.

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Marite Rojas

As a young child in Bolivia, Marite Rojas was glued to the television. Not just for the entertainment value, but for the educational value as well.

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Najibollah Nazari

A new year, a new start for Najibollah Nazari in January of 2023. That’s when fled his home country of Afghanistan, to make a new home in Canada.

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A Journey to Success: TIES Client Goes from Getting Help to Helping Others

When Prabhneet Kaur left India two-and-a-half years ago, she was beyond excited to come to Canada.

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Calgary Author Pens Path to Success with the Help of TIES

Every mama knows motherhood is a journey full of adventures! Mama Maureen Juma is no different. She’s a devoted mother to three girls — Milcah, Micaelah and Mireyah. She’s now also given birth to “Adventures of Mama” – a book series for parents with children aged four-to-10 years old.

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Nataliia Stepanenko

Nataliia arrived in Canada from Ukraine a year and a half ago, seeking refuge from war and leaving her family behind. Despite her limited English skills and the challenges of adapting to a new country and culture, she was determined to build a new life in Calgary. To improve her English, she accessed the LINC program provided by TIES.

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Farzana Ayubi

Farzana Ayubi, a former journalist and social activist from Afghanistan, arrived in Canada in 2023 with her young daughter. Without a job and her husband, Farzana often felt lonely. Eager to build a new life in Calgary, she enrolled in our LINC program, CLB 1/2 FT class, to improve her English.

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Heba Al-Aboud

Heba and her family fled the Syrian Civil War, immigrating to Turkey where she attended high school. In 2023, the family was granted residency in Canada. Recognizing the importance of language skills, she sought out the LINC program at the TIES Whitehorn.

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Borys Belinskyi

In November 2023, my family and I turned to TIES for support with English courses for my wife. With Nabila's guidance, I revamped my resume, practiced interview techniques, and learned job search strategies.

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Edris Mehrabi

With the help of TIES, I was able to successfully transition from being a journalist in Afghanistan to a career in security in just four months. I worked diligently, absorbing all the information and practical skills provided during the training.

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Samia Mukhtar

I arrived in Canada from Pakistan in 2001 hoping for a better future. During the COVID-19 pandemic, I began volunteering with TIES in their English language classes and later completed my office administration certification through TIES.

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Ogonna Judith Nduka

As a recent immigrant, one of the primary hurdles we encounter is securing employment in the Canadian job market. Despite possessing the necessary professional skills and experience in a specific field, breaking into the job market can be challenging without prior Canadian experience.

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Marta Hika Shoro

I arrived in Canada in January 2023, looking for a better future with my family. I was a teacher in Ethiopia, and I was looking forward to pursuing my passion in Canada.

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Oleksandra Khymych

Oleksandra Khymych, a Ukrainian newcomer who arrived in Canada two years ago through CUAET, found support and empowerment through the Money Smart program. Initially seeking help with her tax filing, she actively engaged with the program throughout the year, participating in various workshops and information sessions.

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Paul Emerson Almontero

Last year, 2021, was one of the lowest times of my life, but through the EYE Program, I found hope and the drive to persevere and work hard again.

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Josseline Dayana Sagastume

Josseline started in the LINC Literacy program in the summer of 2021. With her continued perseverance and relentless help from the LINC instructors, she advanced quickly. Now, she is working on her Canadian Language Benchmarks (CLB) 2/3.

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Angeline Yu

I was particularly interested in learning computer and office skills because I wanted to change careers. That’s why when I saw the TIES ads on Facebook, I immediately enrolled in the class.

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Abdelrahman Hamad

Abdelrahman came to Canada with his wife and young daughter in October 2019. He immigrated from South Sudan, but before arriving in Canada, he had lived in Lebanon for about 6 years. Now a Permanent Resident of Canada, he has adapted well to life in Calgary.

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Land Acknowledgement

TIES is located on the traditional territories of the people of the Treaty 7 region, which includes the Blackfoot Confederacy comprising the Siksika, Piikani and Kainai First Nations, the Tsuut’ina First Nation, and the Stoney Nakoda including the Chiniki, Bearspaw and Wesley First Nations. The City of Calgary is also homeland to the historic Northwest Métis and to the Otipemisiwak Métis Government, Métis Nation Battle River Territory (Nose Hill Métis District 5 and Elbow Métis District 6).