What is the Calgary Police Service?

Calgary Police Service (CPS) is a civil service agency that works separately from the Canadian government and military. Its goal is to preserve the quality of life that Calgarians enjoy by making Calgary a safe place to live, work, and visit. If you have been the victim of a crime, or see a crime in progress, you are encouraged to immediately call the Calgary Police at 9-1-1Non-emergency calls can be directed to 403-266-1234.

The Basics

The Calgary Police Service is made up of men and women from all different cultures and backgrounds, and they are world leaders in creating awareness about cultural diversity in policing and the community. Their staff includes individuals from Africa, the Caribbean, Latin America, the Middle East, Europe, and South and Southeast Asia, and many departments are trained to help new immigrants stay safe and protect themselves. The job of the Calgary Police is to monitor city bylaws like transit, driving, and theft-related incidents, but they also investigate bigger cases like family violence, crime prevention, hate crimes, assault, and violations of the Canadian Charter of Rights and Freedoms.

If you have a specific issue that you want some help with (gang violence, stolen vehicles, traffic tickets, or even lost bicycles) you can contact one of 40 Calgary Police Service departments, each with a special focus. You can see the full directory by clicking here. While it is easy to call, it is also very important to know what district you live in, as many police cases require your in-person signature or statement.

As with all emergency services in Calgary, when you call you will be asked a few questions. Stay calm and try to speak clearly and loudly:

  • What city you are calling from.
  • What location you are calling from (be as detailed as possible).
  • Your name and phone number (in case the call is disconnected).
  • A description of what happened / is happening.

North Haven

  • 4303, 14 St N.W. – view on map
    Monday to Sunday 8 a.m. – 8 p.m.
    Closed statutory holidays
    Phone: 403-428-6300
    District 3 boundary map

Franklin

  • 3207, 12 Ave N.E. – view on map
    Monday to Sunday 8 a.m. – 8 p.m.
    Closed statutory holidays
    Phone: 403-428-6400
    District 4 boundary map

Saddle Ridge

  • 800, Saddletowne Circle N.E. – view on map
    Monday to Sunday 8 a.m. – 8 p.m.
    Closed statutory holidays
    Phone: 403-428-6500
    District 5 boundary map

Country Hills

  • 11955, Country Village Link N.E. – view on map
    Monday to Sunday 8 a.m. – 8 p.m.
    Closed statutory holidays
    Phone: 403-428-6700
    District 7 boundary map

Ramsay

  • 1010, 26 Ave. S.E. – view on map
    Monday to Sunday 8 a.m. – 8 p.m.
    Closed statutory holidays
    Phone: 403-428-6100
    District 1 boundary map

Rosscarrock

  • 4506, 17 Ave S.W. – view on map
    Monday to Sunday 8 a.m. – 8 p.m.
    Closed statutory holidays
    Phone: 403-428-6200
    District 2 boundary map

Fairview

  • 8325, Bonaventure Drive S.E. – view on map
    Monday to Sunday 8 a.m. – 8 p.m.
    Closed statutory holidays
    Phone: 403-428-6600
    District 6 boundary map

Midnapore

  • 450, Midpark Way S.E. – view on map
    Monday to Sunday 8 a.m. – 8 p.m.
    Closed statutory holidays
    Phone: 403-428-6800
    District 8 boundary map

Chinook Centre Mall

  • 6455 Macleod Tr. South – view on map
    Monday to Friday 10 a.m. – 9 p.m.
    Saturday 10 a.m. – 6 p.m.
    Sunday closed
    Phone: 403-428-5810

Market Mall

  • 3625 Shaganappi Tr. N.W. – view on map
    Monday to Saturday 9 a.m. – 6 p.m.
    Sunday closed
    Phone: 403-974-0511

Victoria Park Station

  • 334 – 11 Ave. S.E. (Downtown) – view on map
    Monday to Sunday 8 a.m. – 8 p.m.
    Closed statutory holidays
    Phone: 403-428-5500

For more information on the districts, click here.

CIES Guides are a volunteer-led project made possible through contributions from the community.

Thanks to Colyn deGraaff for help with this guide. If you want to suggest a correction to this guide, or want to submit one of your own, please contact us.